Privacy Policy

Last Updated: Aug 7, 2025

Brownbori.com (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase through our website (the “Site”) or otherwise use our services (collectively, the “Services”). By accessing or using our Services, you agree to the terms below. If you do not agree, please discontinue use.

1. Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. The “Last Updated” date will be revised, and the new version posted on our Site.

2. How We Collect & Use Your Information

We gather personal data to:

• Provide and manage your orders, account, and support requests

• Communicate important updates (order status, security alerts)

• Personalize marketing and advertising

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations

3. What We Collect

A. Information You Provide Directly

• Contact Details: Name, address, phone, email

• Order Data: Billing/shipping address, payment confirmation

• Account Data: Username, password, security questions

• Shopping Activity: Viewed items, cart contents, Wishlist

• Support Requests: Any details you share when contacting us

B. Automatically Collected (“Usage Data”)

Via cookies, pixels, and similar technologies:

• Device and browser details

• IP address and network information

• Pages viewed, time spent, clickstream

C. Third‑Party Sources

• Payment processors (Shopify, banks)

• Analytics and advertising partners

• Vendors who help operate our Site or Services

4. How We Share Your Data

• Service Providers: To process payments, ship orders, and host our Site

• Legal Requirements: If compelled by law or to protect rights

• Business Transfers: If Brownbori is acquired or merges, your data may transfer to new owners

5. Cookies & Tracking

We use cookies to power the Site, remember preferences, run analytics, and serve ads. You can disable cookies in your browser, but this may affect functionality.

6. Security & Retention

• We employ SSL/TLS encryption and follow PCI‑DSS standards for payment data.

• We retain personal information only as long as necessary to fulfill its original purpose, comply with legal obligations, or resolve disputes.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access, correct, or delete your data

• Withdraw consent or opt out of marketing

• Restrict or object to certain processing

• Port data to another provider

To exercise any right, contact us at info@brownbori.com.

8. Children

Our Services are not directed to children under 18. We do not knowingly collect their data—parents or guardians may request deletion of any such information by emailing us.

9. Grievance Officer

Under India’s IT Rules, our designated Grievance Officer will acknowledge complaints within 36 hours and resolve them within one month.
Contact: info@brownbori.com

Postal Address:

Brownbori 
C J Enterprises
Pandra Bazaar Samiti,
Ranchi Jharkhand 834001